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Business Outsourcing Services

Efficient, cost-effective and comprehensive outsourcing and back-office services can help you boost profits and reduce risk.

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Our services

The services we offer include but not limited to, the following:

  • Phone services
  • Customer support
  • Payroll and HR Administration
  • Data entry
  • Tech support
  • Back-office support
  • Medical Billing
  • Personal Assistants
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Payroll and HR Administration

Streamline and automate your payroll and HR processes across multiple locations

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Data Entry

Offering data entry services, data processing services including data enrichment, data categorization and validation

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Tech Support

Improving customer service experience, create engaged customers and facilitate organic growth

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Medical Billing

Simplified billing processes and transparent reporting tools for higher claims acceptance, faster reimbursements and more revenue

Advantages of Outsourcing

  • Reduced labor costs
  • Focus on core functions
  • Avoid staffing issues
  • Savings on technology and infrastructure
  • Staffing flexibility
  • Increased efficiency
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About Us

Star Call was founded in 2017 as a local firm of 3 employees. Already from the beginning, we noticed our clients’ need to have their internal processes optimized by a single outsourcing provider, which shaped our next steps and company focus.

After 5 years on the market, Star call has developed into an innovative, full-range BPO and advisory provider, engaging more than 80 professionals and serving clients internationally.

We have recently bought a building that will allow us to add another 400 staff over the next few months.

Our mission is to support our clients, colleagues and partners in reaching their dreams, while allowing them to spend less on staff costs and more on their businesses. Guided by our strong values of excellence, cooperation, flexibility, passion, trust, and commitment, we succeed by achieving goals that involve more than just financial accomplishments.

What is outsourcing?

Outsourcing is the process where a business delegates certain non-core business processes and activities to a third-party. The third-party can be anyone from dedicated outsourcing companies to individual freelancers. While you can outsource to companies within your country (onshore), most companies prefer to outsource in foreign companies because usually they have lower salaries – which helps you save more money.

Businesses now are speedily relying more on outsourcing companies for exceptional and upgraded growth. This has made outsourcing, an integral part of business management on a global scale. Some key statistics on outsourcing are as follows:

  • Almost 54% of all companies use third-party support teams to connect with customers.
  • There are 53 million freelance workers in the US.
  • About 300,000 jobs get outsourced out of the US each year.
  • 71% of financial service executives outsource or offshore some of their services.

Our Team

Moshe Fhima

CEO

Moshe Fhima has over 25 years’ experience in hiring and managing various teams in both nonprofit and commercial sectors.
He personally has been responsible with managing teams as well as coaching various team leaders.
His ability to adapt in a fast pace changing environment has helped us to accomplish big goals in short times.

Pinchas Martsynkevich

Operational manager

Pinchas Martsynkevich has over 10 years of experience in managing various teams and projects. His success in being a team leader is the fact how he respects the opinions of the other players.
He is confident in what he does and is customer/people focused.

Svetlana Kazol

Director

Svetlana Kazol has 30 years of experience with human resources. She spends her day finding, screening, recruiting, and training job applicants, and administering employee-benefit programs.

How do we stand out?

We are located in the heart of Europe, in Belarus. Belarusian people are known to be the most hard-working and tolerant people in Eastern Europe. They are always at your service, obedient and are willing to work with you according to your standards. Belarus is among the top ten countries in the world with the lowest crime rate, so you are rest assured that you are in safe hands. Belarus people are straightforward to work with, have a pleasant accent and excellent communication skills.

Besides the functional capabilities of our company, we will give a personalized experience to our customers, giving value to our customers way beyond the money that we put in our pockets.

What is the working process?

Once we have finalized your needs and we have picked the staff YOU need, you can be sure that the staff will work for you, will be under your control, and can be accessed any time any day whenever you want.

You will feel as if your staff is working next to you in an adjacent office. You will always be given the full charge of your work and all the decisive power will lie with the clients only.

For the staff, the decisions and motives of the clients will not be questionable at any cost. Work patterns will be arranged as per your choices and requirements.

A team of workers will be dedicated only to your work and will not work on any other tasks besides yours and we will make sure the work is delivered to you and meets your level of satisfaction.

Even though our staff will be in direct contact with you, our job does not end here, we will supervise the work of your remote staff and will ensure that your required services are being delivered to you by the assigned staff using the best of their abilities. Once your local team grows, we will provide managers to supervise the operations.

All technological support will be provided at our expense whether it is a phone, VPN, computers, or powerful studio computer for graphics or video production.

We guarantee to make you have the most stress-free experience ensuring the delivery of work beyond your expectations. You can expect us to provide you with the most secure and reliable outsource workforce.

Request a quote for your outsourcing needs

Contacts

We are hiring

  • Send your CV with "HR" subject
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